Google Remarketing or Retargeting refers to showing targeted ads to prospects who have visited your website. Let’s say a customer views a product on your website and then moves on to some other webpage. You can show him targeted ads for the products he checked on your website while he is browsing the web or watching YouTube videos nudging him to complete the purchase.
Retargeting Ads have a higher conversion rate as compared to normal display Ads as the prospects have already shown an interest in your products and services and are caught somewhere in the decision making cycle. Reaching out to them at this stage helps in keeping your brand on top of their minds propelling them to take action.
How Does Google Remarketing Work?
To get started with retargeting, you need to have a Google Ads account. If you don’t have one. Here’s how to create one.
- Go to www.ads.google.com
- Sign-in to your Google Account.
- Select already experienced with Google advertising.
- Select- Create an account without a Campaign.
- Enter details and submit to set up your account.
If you are advertising on google you may have an Ads account, then all you need to do is add a piece of Google remarketing code to your website. Once this code is added to your website, every prospect visiting your website gets added to your remarketing audiences through browser cookies.
Let’s say, you own an online store that sells rugs and carpets. You might create a remarketing audience based on people who checked out the pages listing handcrafted rugs. You can show these visitors highly targeted display ads for your hand-crafted rugs.
Google Ads Retargeting Options
- Standard remarketing allows you to show ads to your past visitors as they browse websites and apps on the Google Display Network.
- Dynamic remarketing allows you to show ads to past visitors that have viewed a specific product or service on your site.
- Remarketing for mobile apps – If someone used your mobile app or mobile website, Google ads will let you show ads to them when they use other mobile apps or are browsing websites on their mobiles.
- Remarketing lists for search ads allow you to target past visitors while they search on Google and Google’s Search partner sites.
- Video Remarketing enables you to show ads to people who have interacted with your YouTube channel or other videos. You can show these ads on YouTube or through Display Network videos and websites.
- Email list remarketing is also known as customer match. Google Ads allows you to upload an email list of your customers in order to show ads to them if they are signed in to Google Search, Gmail, or YouTube.
Before you set up your retargeting campaign, you need to install the retargeting code on your website and set up a retargeting audience. This can be done through Google Analytics or within Google Ads. Let us start by setting up the remarketing code through Google Analytics
A. Set-Up Remarketing Codes within Google Analytics
If you have been using Google Analytics to monitor the traffic on your site, then you can use the same code for retargeting with slight modifications. If you are just starting out, here’s how to do it:
If you have a Google Analytics account, head over to Admin -> Property ->Property Info ->Tracking->Tracking Code.
B. Connecting Your Google Analytics Account to Your Google Ads Account.
- Property Settings ->Product Linking ->Google ads linking
- Select the relevant Google Ad account and Click Continue.
- Complete Set-up and click on Link Accounts
C. Setting-up Retargeting Audiences In Google Analytics
Here’s how to set up remarketing audiences in Google Analytics:
- Click on Admin -> Audience Definitions -> Audiences
- When you enable remarketing by clicking on “Next step”, Google Analytics automatically creates the first remarketing audience comprising of “All Users”.
- Your first list of the remarketing audience is already created, now all you need to select the ad accounts with which you want to share this remarketing audience. Select the relevant Google Ads and Analytics account and click “Ok”.
Setting- up additional Remarketing Audiences:
You can also create additional remarketing lists within Google Analytics including people who visited specific pages on your website or prospects who signed up for a newsletter or a special offer that you may be running.
- Go back to Admin -> Audience Definitions -> Audiences
- Click on the Red “+New Audience” button
- Select the relevant option and give your audience a name and hit Next.
- Again as the last step share this audience with your linked Ad account.
You can also click on “Create New” to access the audience builder. You can use this option to create custom audiences based on demographics, devices, behavior, traffic source and more.
Now, that you have set up your remarketing Audience list, you can set up your remarketing campaign in Google Ads. But, before that, we will show you how you can set up your remarketing code and audiences via Google Ads
A. Setting up your Google Ads Remarketing Tag
- Click on the tool icon in the upper right-hand side of the AdWords interface -> then click on “Audience Manager”
- Click on “Audience sources” on the left-hand side and select the AdWords tag
When you are setting up your Google Ads tag, you can customize the data collected depending on your industry.
- Select the relevant options. Hit save and continue.
- Copy the Google Ads tag and paste it between <head></head> tags of every page of your website.
Once you have installed the remarketing pixel on your website, it starts tagging all visitors to your website. You can now start creating your remarketing audiences. However, it may take a few days for the audience to populate if you have just installed the code on your website.
2. Creating a Remarketing Audience in Google Ads
Google Ads enable you to create remarketing audience from the following sources:
- Website Visitors
- App Users
- Email lists
- Youtube Users
- Custom Combinations
Let us begin by creating a remarketing audience from past website visitors
- Click on the tool icon in the upper right-hand side of the Google Ads interface -> then click on “Audience Manager”
- Click on the large “+” sign and select “Website visitors”
Note: You don’t need to create an audience for “All visitors”. Google Ads will create this audience automatically.
- Give your audience a name
- Then specify the visitors you want to add to your remarketing audience by clicking on the drop-down menu adjacent to list members and selecting the relevant option.
Below is an example of an audience that would include all users that visited URLs containing /menu/ and /order_confirmation/.
You can also Create a remarketing audience of prospects who visited one page but did not visit another page. Say customers who checked out your menu but did not place an order.
The other parameter that you can control here is how long a customer remains on your list.
Creating a remarketing Audience from App Users
Creating a remarketing Audience from YouTube Users
To create a remarketing list of people who have interacted with your youtube channel, you have to connect your youtube account to Google Ads. If you haven’t done this before, GoogleAds will lead you through the setup when you click on this option.
Again you have a number of retargeting options to choose from. Select the one that meets your requirements and proceed.
Creating a remarketing Audience from Customer match
You can create a remarketing list by uploading your own customer list. However, to use Customer Match, your account must meet certain criteria laid down by Google.
- A good history of policy compliance.
- A good payment history.
- At least 90 days of history in Google Ads.
- More than USD 50,000 total lifetime spend. For advertisers whose accounts are managed in currencies other than USD, your spend amount will be converted to USD using the average monthly conversion rate for that currency.
Source: Google Ads
If you want to start using Customer Match and you meet the requirements above, you’ll need to contact your account manager to request access to Customer Match.
The process is pretty simple after that. Give your list a name and upload the list of email addresses. Your list must have at least 1000 subscribers for this to work.
You can also create a remarketing audience by using custom combinations. We will cover that in another article.
The big question is whether you should be creating your audience in Google Ads or Google Analytics. Analytics offers a definite advantage as it enables you to create more targeted remarketing audiences such as audiences based on visit Duration, Browser, Country/Territory, City, and Goal Conversion. With Google Ads, on the other hand, you can only create audiences based on page visits.
Setting Up Your Marketing Campaign
- On the Google Ads interface, click on “Campaigns” and then click on the large blue “+” sign.
- Select New Campaign
- Then select the campaign goal
– Here we will show you how to set up a Display Ad keeping Website Traffic as our Goal.
Note: The parameters that you can control may vary with your chosen goal. So, the steps involved in creating a “website traffic” Ad may differ slightly from a campaign created with “Brand awareness and Reach” as a Goal.
- Choose the Campaign type “Display Campaign”.
- Select a Campaign Subtype- We have selected “Standard Display Campaigns”
- Click “Continue”.
- Name your Remarketing Campaign and select the locations and languages you want to target
- Select Bid
- Select “High-Quality Traffic” as your focus.
- Choose to “Manually set bids”
- Choose a daily budget for your remarketing campaign. It is best to start with a low budget and then increase it over time.
- Name your ad group
- Select Audience
- In the audiences section, click on browse and select “How they have interacted with your business (Remarketing and similar audiences)”
- Click on website visitors and select from the list of your remarketing audiences. In this case, we chose “All Users”. Once you have selected your audiences, click “Done”.
- Skip the targeting expansion section as this refers to by targeting people outside of your remarketing audience.
- In Ad group bid Choose a cost per click bid for your remarketing campaign. Usually, a bid between $0.50 – $1.00 is a great starting point.
- Click on “New Ad” to create ads for your ad group.
- Add The Url of the page where you want to lead your customers.
- Add an image and logo.
- Keep your headline short and impressive.
- Ensure that your description is crisp and concise.
- Remember to check Preview before hitting publish.
Click “Create Campaign” when you are done.
Website visitors who are retargeted with display ads are 70% more likely to convert. So, if you have not already you must include retargeting ads in your marketing arsenal.