Restaurant Technology Trends in 2022
Talking about the restaurant technology trends in 2022, Greg Golkin, managing partner at the Kitchen Fund, a company that invests in restaurant brands like Sweetgreen and Cava said, “Food is the biggest industry on the entire planet,” After all, food is something all humans need to survive.
Restaurateurs, especially owners of SMB’s initially never dared to invest in technology because they never saw a need to. They just saw no need to disrupt the natural flow of things.
However, times change, and the industry did along with it. During the pandemic, many restaurants shut down for extended periods of time, leading to a shift in their systems. Due to consumers’ desire to eat out not slowing down, the utilization of technology in the industry was focalized. Read on to get a scope of how this ever-changing field of restaurant technology will look like in the upcoming year, and what we predict will be the most prominent restaurant technology trends in 2022.
QR codes have become extremely vital in many restaurant operations and are on the top of our list of restaurant technology trends in 2022. They’re popular not just because they provide a touch-free experience, but also because they’re simple to use and offer a variety of advantages. There is no need to install a specific app because today’s smartphones feature built-in QR Code readers with the camera.
Customers are able to follow extremely simple actions as a result of this. Restaurants can send diners to digital menus using QR codes, reducing the spread of germs between parties. Additionally, firms such as Coca-Cola are investing in touchless beverage dispensers, which reduce staff exposure. Your staff and customers should expect a safer eating experience as contactless technology becomes more widespread, with QR codes, in particular, having the potential to go a long way as far as future restaurant technology is concerned.
Not only as a result of the pandemic, which drove many restaurants to close their dine-in options, but also because of the convenience, online ordering sales have witnessed a considerable increase in recent months. A good website and restaurant app provide a solid foundation for online ordering, and allowing customers to pay for their online purchases through the website would make the process even easier.
Customers appreciate the ease with which they may order and pay for food from their computer or mobile device and have their favorite delicacies delivered right to their door. Expect online ordering systems to continue to be developed, and take a huge leap this upcoming year.
Meal delivery orders climbed by more than 150 percent from 2019 to 2020, according to recent data, and UBS expects the food delivery business to grow more than 10 times in ten years, from $35 billion to $365 billion. As the need for food delivery grows, more restaurant owners and food entrepreneurs are looking to cloud kitchens as a viable business solution.
Cloud kitchens are centralized licensed commercial food production facilities where restaurants rent space to prepare delivery-optimized menu items. One restaurant may operate many brands or virtual restaurants under one roof, or the kitchen may function as an incubator, with different vendors sharing the space. Imagine a vast warehouse with multiple stations (mini-restaurants) of stainless steel prep tables, hood vents, burners, ovens, and sinks, each with its own set of orders flowing in from customers.
By 2023, the market for cloud kitchens is predicted to be worth $1.05 billion, and people have begun to favor online platforms as a result of the digital transformation of all services. We expect them to grow as one of the most prominent restaurant technology trends in 2022.
Delivery Robots and Drones-
Customers and restaurant businesses are finding their groove with AI, from burger-flipping and salad-making robots to machines that power order-taking.
McDonald’s bought AI business Dynamic Yield in 2019 with the intention of utilizing the company’s automated personalization product to improve the customer experience at drive-thrus. Menu options are displayed based on the time of day, weather, current restaurant traffic, and what’s popular on the site. It also proposes menu add-ons based on the choices made by each consumer.
When the COVID-19 pandemic required people to stay at home, demand for third-party delivery services skyrocketed. While firms like UberEats and DoorDash have risen to the occasion, restaurants have an opportunity to improve delivery even further.
Automated Inventory Software Management-
The marketplace is becoming increasingly competitive, and those that recognize current demands and adapt accordingly are the ones who prosper in the long run. The world is growing to be extremely technologically dependent due to lifestyles becoming extremely fast-paced, with customers wanting increased efficiency, quick service, and high-quality items. An automated inventory system is a modern answer to the manual inventory methods numerous problems.
These inventory systems are more efficient and simple to handle since they are automated, allowing management to manage these activities with ease. Restaurant inventory management software aids in the administration of ingredient stock levels, purchase orders, recipes, and menu expenses in restaurants. The best restaurant inventory management software systems integrate with or are built into point-of-sale (POS) systems, reducing administrative time. These services range in price from $99 to $129 per month.
Some tools, however, are free despite having restricted functions. These systems will continue to be extremely beneficial to restaurants since they will allow them to save money on unused food and minimize the under-stocking of ingredients and other merchandise throughout the day. In addition, according to Dirk Izzo, president and GM of NCR Hospitality, these systems allow for the analysis of data for more precise forecasting and an improvement in restaurant operations.
Here, we discussed the most noteworthy restaurant technology trends in 2022. The clear winners in any industry are those who are readily adapting to the shifting times. The technological impact on the restaurant industry will continue, so ensure that this year, you are ready to use this technology to your benefit, and succeed.