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9 Ways to Boost Customer Engagement for your Restaurant.

“Customer engagement is the degree and depth of  BRAND- FOCUSSED interactions a customer chooses to perform.”    The Smile Team Customer engagement includes any interactions that a customer may have with a..

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How to Create Effective Customer Journey Maps?

What is the Customer Journey? A customer journey is a route your customer takes to complete the desired conversion action. It could be anything from purchasing a product to downloading..

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How to Conduct a Successful Instagram Takeover?

  What is an Instagram takeover? An Instagram takeover is the process of requesting someone to take over your Instagram account temporarily and share content with your audience. Takeovers are..

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4 Building Blocks For Reputation Management

The restaurant industry is a very competitive industry where customer reviews and quick judgments have become a part of the trade. With the advent of social media and the explosion..

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Online Reputation Management for your Business

Online Reputation Management Apart from conventional marketing strategies and paid advertising, Restaurants have always relied on word of mouth to reach out to their customers and build their brand. From..

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