The growing popularity of Chatbots in the Restaurant industry can be attributed to the wide array of services for which they can be put to use. Popular chains like Burger..
The growing popularity of Chatbots in the Restaurant industry can be attributed to the wide array of services for which they can be put to use. Popular chains like Burger..
What Are Chatbots? Chatbots are programs built to automatically engage with the customers visiting your website or social media pages. These bots are programmed to send out automated replies in..
Why send a birthday email? Birthday email could be an interesting way to engage with your customers. The great thing about setting up a birthday email campaign that it requires..
“Customer engagement is the degree and depth of BRAND- FOCUSSED interactions a customer chooses to perform.” The Smile Team Customer engagement includes any interactions that a customer may have with a..
The common notion is that social media is all about generating brand awareness and engaging your prospects. It is generally believed that users who frequent these platforms are unlikely to..
With 800 million monthly active users, Instagram is a great platform for connecting with audiences and building your brand. More than two million companies are already using Instagram ads to..
What is an Instagram takeover? An Instagram takeover is the process of requesting someone to take over your Instagram account temporarily and share content with your audience. Takeovers are..
The accelerated rate of growth of technology and automation of processes in the restaurant industry and the breakthroughs in the data analytics prodded many of us to the need of..
With more than 80% of the customers claiming that they prefer brands that offer some kind of a loyalty program, we can safely say that loyalty programs are here to stay. These..
What Is Customer Loyalty? As customers, we love to share our positive or negative experiences about a product or service with friends and family. We are also inclined to trust..