Outstanding customer experience is the basis of any successful restaurant. It’s what sets you apart from the plethora of competitors and drives loyalty with your customers. In the digital age,..
Over the years, customers have come to expect the convenience of ordering food from the comfort of their homes. It has also been observed that the average order value for..
Are you looking for a place to eat or a plumber maybe? In the good old days, you may have asked your neighbors or friends for recommendations! Now, you have..
In an era where convenience takes precedence overall, more and more customers are choosing to order food from restaurants that offer delivery. To keep up with customer expectations, restaurants are..
The holiday season starts in Nov & Dec but for some, it starts much before – 40 percent of consumers begin their holiday shopping before Halloween each year. It is..
What Are Chatbots? Chatbots are programs built to automatically engage with the customers visiting your website or social media pages. These bots are programmed to send out automated replies in..
Why send a birthday email? Birthday email could be an interesting way to engage with your customers. The great thing about setting up a birthday email campaign that it requires..
“Customer engagement is the degree and depth of BRAND- FOCUSSED interactions a customer chooses to perform.” The Smile Team Customer engagement includes any interactions that a customer may have with a..