In the era where convenience takes precedence over all, more and more customers are choosing to order food from restaurants that offer delivery. To keep up customer expectations, restaurants are..
In the era where convenience takes precedence over all, more and more customers are choosing to order food from restaurants that offer delivery. To keep up customer expectations, restaurants are..
Email marketing refers to sending out emails to promote your business. Restaurant Email marketing has been around for quite some time and is being successfully used by businesses to send..
Google Remarketing or Retargeting refers to showing targeted ads to prospects who have visited your website. Let’s say a customer views a product on your website and then moves on to some..
What is Retargeting on Facebook? Retargeting on Facebook refers to running ads on Facebook and Instagram targeted toward past visitors to your website, app or social media pages (Facebook and Instagram)…
The growing popularity of Chatbots in the Restaurant industry can be attributed to the wide array of services for which they can be put to use. Popular chains like Burger..
What Are Chatbots? Chatbots are programs built to automatically engage with the customers visiting your website or social media pages. These bots are programmed to send out automated replies in..
Why send a birthday email? Birthday email could be an interesting way to engage with your customers. The great thing about setting up a birthday email campaign that it requires..
“Customer engagement is the degree and depth of BRAND- FOCUSSED interactions a customer chooses to perform.” The Smile Team Customer engagement includes any interactions that a customer may have with a..
What is the Customer Journey? A customer journey is a route your customer takes to complete the desired conversion action. It could be anything from purchasing a product to downloading..
The common notion is that social media is all about generating brand awareness and engaging your prospects. It is generally believed that users who frequent these platforms are unlikely to..