Are you looking for a place to eat or a plumber maybe? In the good old days, you may have asked your neighbors or friends for recommendations! Now, you have..
Are you looking for a place to eat or a plumber maybe? In the good old days, you may have asked your neighbors or friends for recommendations! Now, you have..
The growing popularity of Chatbots in the Restaurant industry can be attributed to the wide array of services for which they can be put to use. Popular chains like Burger..
What Are Chatbots? Chatbots are programs built to automatically engage with the customers visiting your website or social media pages. These bots are programmed to send out automated replies in..
“Customer engagement is the degree and depth of BRAND- FOCUSSED interactions a customer chooses to perform.” The Smile Team Customer engagement includes any interactions that a customer may have with a..
What is Customer Journey? A customer journey is a route your customer takes to complete the desired conversion action. It could be anything from purchasing a product to downloading an..
The common notion is that social media is all about generating brand awareness and engaging your prospects. It is generally believed that users who frequent these platforms are unlikely to..
Data-Driven Marketing Approach The accelerated rate of growth of technology and automation of processes in the restaurant industry and the breakthroughs in the data analytics prodded many of us to..
Success or failure of a restaurant depends as much on its ability to stand out amongst the competition as on the quality of your food and services. Creating a distinct..
Technology has not only changed the way we work, but it has also altered the way we choose and order our food. According to recent data, 89% of the customers research..
Much before the migration to mobile platforms, restaurants had been successfully using punch cards to build a regular customer base. With the advent of convenient mobile platforms, the entire landscape..
