Outstanding customer experience is the basis of any successful restaurant. It’s what sets you apart from the plethora of competitors and drives loyalty with your customers. In the digital age,..
Over the years, customers have come to expect the convenience of ordering food from the comfort of their homes. It has also been observed that the average order value for..
Food delivery and take-out services are two of the fastest growing segments of the restaurant industry. The increasing popularity of these services can be attributed to the incredible amount of..
What Are Chatbots? Chatbots are programs built to automatically engage with the customers visiting your website or social media pages. These bots are programmed to send out automated replies in..
Why send a birthday email? Birthday email could be an interesting way to engage with your customers. The great thing about setting up a birthday email campaign that it requires..
“Customer engagement is the degree and depth of BRAND- FOCUSSED interactions a customer chooses to perform.” The Smile Team Customer engagement includes any interactions that a customer may have with a..
The common notion is that social media is all about generating brand awareness and engaging your prospects. It is generally believed that users who frequent these platforms are unlikely to..